Shipping policy

At Library Tales Publishing, we are dedicated to delivering your orders quickly and securely. Below you will find all the details regarding our shipping process, including delivery times, costs, and other essential information.

Order Processing Time

All orders are processed within 1 to 3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates and Delivery Estimates

Shipping costs are calculated at checkout based on your location and the shipping method you select.

For domestic shipping within the United States, standard shipping takes 3 to 7 business days, expedited shipping takes 2 to 3 business days, and overnight shipping takes 1 business day.

For international shipping, delivery times vary by destination and typically range from 7 to 21 business days. Please note that international shipments may be subject to customs duties or import taxes, which are the responsibility of the customer.

Shipping Restrictions

We currently ship to most locations worldwide. However, there may be restrictions on certain products or destinations due to legal or logistical reasons. If your order cannot be shipped to your location, we will notify you promptly.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately via phone or email. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Order Tracking

Once your order ships, you will receive an email with a tracking number and instructions on how to monitor the delivery status of your package.

Delays

Shipping delays may occasionally occur due to factors beyond our control, such as weather, customs processing, or carrier disruptions. If there are any unexpected delays with your shipment, we will inform you as soon as possible.

Contact Us

If you have any questions about our shipping policy, please contact us.

At Library Tales Publishing, we are committed to making sure your order arrives safely and on time.